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Incident Operations Engineer
Eingestellt von Coopers Group GmbH
Gesuchte Skills: Engineer, Network, Linux, Jdbc
Projektbeschreibung
For our client, a pharmaceutical company in Basel, Switzerland, we are looking for a motivated and ambitious:
INCIDENT OPERATIONS ENGINEER
ROLE PURPOSE
-Support of the (software) infrastructure stack of IT applications (mainly web applications) running in a virtualized environment. This includes Storage, OS (Linux, Windows), Database (Oracle,SQL Server ), Application Servers (Apache, Tomcat, IIS, JBOSS ), Authentication Method (Kerberos, Active Directory), Network (DNS, routing)
-Ensure IT Infrastructure availability to prevent application outages of lived applications
MAJOR ACCOUNTABILITIES
-Monitor IT infrastructure and handle alert to prevent or to address application disruptions
-Troubleshoot incidents to identify root causes and organize resolution
-Whenever possible, fix incidents by taking appropriate actions on the infrastructure
-If not, coordinate with experts (colleague within the Operations team, Build Team) to get resolution
-Communicate appropriately to customers (Application Support Team, end users and management) about incidents and resolutions
-Escalate incidents reoccurrence (problem) and help to remediate by taking preventive actions
KEY PERFORMANCE INDICATORS/MEASURES OF SUCCESS
-Ensure stable and well performing system environment.
-Ensure short time resolution and minimal impact on users
-Improve overall IT infrastructure stability (decrease number of outages)
EDUCATION/EXPERIENCE
-6+ years of experience on different IT roles covering at least 3 technologies amongst OS, Application Sever, Database, Network, IAM (authentication)
-5+ Experience in large datacenter environment (300+ Servers)
-2+ Experience with Monitoring and Alerting tools
-Knowledge of Linux (Red Hat) and Windows (2008, 2012) operations
-Knowledge of the full stack of a web applications including connections (Web Service calls, JDBC calls)
-Knowledge of Cloud environment (AWS) is a plus
-Knowledge of web application development is a plus
-Knowledge of automation tool (Puppet, CHEF) is a plus
LOCATION: BASEL - SWITZERLAND
DURATION: ASAP - 31.12.2016 (OPTION FOR EXTENSION)
INCIDENT OPERATIONS ENGINEER
ROLE PURPOSE
-Support of the (software) infrastructure stack of IT applications (mainly web applications) running in a virtualized environment. This includes Storage, OS (Linux, Windows), Database (Oracle,SQL Server ), Application Servers (Apache, Tomcat, IIS, JBOSS ), Authentication Method (Kerberos, Active Directory), Network (DNS, routing)
-Ensure IT Infrastructure availability to prevent application outages of lived applications
MAJOR ACCOUNTABILITIES
-Monitor IT infrastructure and handle alert to prevent or to address application disruptions
-Troubleshoot incidents to identify root causes and organize resolution
-Whenever possible, fix incidents by taking appropriate actions on the infrastructure
-If not, coordinate with experts (colleague within the Operations team, Build Team) to get resolution
-Communicate appropriately to customers (Application Support Team, end users and management) about incidents and resolutions
-Escalate incidents reoccurrence (problem) and help to remediate by taking preventive actions
KEY PERFORMANCE INDICATORS/MEASURES OF SUCCESS
-Ensure stable and well performing system environment.
-Ensure short time resolution and minimal impact on users
-Improve overall IT infrastructure stability (decrease number of outages)
EDUCATION/EXPERIENCE
-6+ years of experience on different IT roles covering at least 3 technologies amongst OS, Application Sever, Database, Network, IAM (authentication)
-5+ Experience in large datacenter environment (300+ Servers)
-2+ Experience with Monitoring and Alerting tools
-Knowledge of Linux (Red Hat) and Windows (2008, 2012) operations
-Knowledge of the full stack of a web applications including connections (Web Service calls, JDBC calls)
-Knowledge of Cloud environment (AWS) is a plus
-Knowledge of web application development is a plus
-Knowledge of automation tool (Puppet, CHEF) is a plus
LOCATION: BASEL - SWITZERLAND
DURATION: ASAP - 31.12.2016 (OPTION FOR EXTENSION)
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Ingenieurwesen/Technik