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Incident Operations Engineer

Eingestellt von Coopers Group GmbH

Gesuchte Skills: Engineer, Network, Linux, Jdbc

Projektbeschreibung

For our client, a pharmaceutical company in Basel, Switzerland, we are looking for a motivated and ambitious:

INCIDENT OPERATIONS ENGINEER

ROLE PURPOSE

-Support of the (software) infrastructure stack of IT applications (mainly web applications) running in a virtualized environment. This includes Storage, OS (Linux, Windows), Database (Oracle,SQL Server ), Application Servers (Apache, Tomcat, IIS, JBOSS ), Authentication Method (Kerberos, Active Directory), Network (DNS, routing)
-Ensure IT Infrastructure availability to prevent application outages of lived applications

MAJOR ACCOUNTABILITIES

-Monitor IT infrastructure and handle alert to prevent or to address application disruptions
-Troubleshoot incidents to identify root causes and organize resolution
-Whenever possible, fix incidents by taking appropriate actions on the infrastructure
-If not, coordinate with experts (colleague within the Operations team, Build Team) to get resolution
-Communicate appropriately to customers (Application Support Team, end users and management) about incidents and resolutions
-Escalate incidents reoccurrence (problem) and help to remediate by taking preventive actions

KEY PERFORMANCE INDICATORS/MEASURES OF SUCCESS

-Ensure stable and well performing system environment.
-Ensure short time resolution and minimal impact on users
-Improve overall IT infrastructure stability (decrease number of outages)

EDUCATION/EXPERIENCE

-6+ years of experience on different IT roles covering at least 3 technologies amongst OS, Application Sever, Database, Network, IAM (authentication)
-5+ Experience in large datacenter environment (300+ Servers)
-2+ Experience with Monitoring and Alerting tools
-Knowledge of Linux (Red Hat) and Windows (2008, 2012) operations
-Knowledge of the full stack of a web applications including connections (Web Service calls, JDBC calls)
-Knowledge of Cloud environment (AWS) is a plus
-Knowledge of web application development is a plus
-Knowledge of automation tool (Puppet, CHEF) is a plus

LOCATION: BASEL - SWITZERLAND

DURATION: ASAP - 31.12.2016 (OPTION FOR EXTENSION)

Projektdetails

  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    10 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Coopers Group GmbH