Incident Managers x3 (S16)

Incident Managers x3

CBD Location - Close to Amenities
 3-6 month contract
 Competitive daily rates

THE ORGANISATION:

FinXL IT Professional Services is an established innovative Australian company providing technology enabled business solutions and consulting services across a number of industries including Telecommunications, Government and Finance.

THE ROLE:

FinXL currently are looking to engage 3 standout Incident Managers to work on one of their key Cloud divisions, providing expertise to customers. This is a unique opportunity to work in a unique environment that is has interesting development projects in the industry
The position will suit someone who is delivery focused that likes to work in a collaborative, young and dynamic team environment and drive the success of an organisation. To be successful, you will need to have demonstrable commercial experience relating to Incident Management

SKILLS AND EXPERIENCE REQUIRED:

Solid incident management/problem-solving skills;
 Understanding of IT end-to-end incident and problem management;
 Knowledge of Service management tools and ITIL best practices;
 Experienced in process creation and process improvement;
 Ability to drive process improvement to continually improve service;
 Strong organizational and prioritization skills; ability to handle multiple incidents/demands simultaneously while adapting to constantly changing requirements
 Articulate with the talent to communicate with senior management and key stakeholders;
 Passionate about Customer Service and acts with immediacy and urgency

This is a great opportunity to add value within a organisation that is sure to impress applicants and enhance future employment options. Please remember that this role requires someone to be available during the timeframe of 6.30am - 11pm for a rotating shift.

If you feel you are a suitable candidate, please 'Apply Now' or contact Glenn for more information.