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Incident Manager / 2nd Level Support Representative (m/f)
Eingestellt von Hays aus Mannheim, Universitätsstadt
Gesuchte Skills: Support, Oracle, Linux
Projektbeschreibung
REFERENZNUMMER:
294607/11
IHRE AUFGABEN:
-Resolve problems and provide excellent customer service to a user base ranging from IT experts to complete novices (about 7 000 users)
-Act as intermediate between users and system engineers
-Account for new installations both remote and on-site
-Manage and support internal systems
IHRE QUALIFIKATIONEN:
-Experience as Incident Manager/System Admin/2nd Level Staff could be an advantage
-Infrastructure knowledge is a must
-Fluency in English is mandatory
-Database knowledge (Oracle, mSQL skills) and Windows and Linux knowledge is a plus
-Experience as a developer could be beneficial
-Pharmaceutical experience is a plus
WEITERE QUALIFIKATIONEN:
Administrator, IT service manager
294607/11
IHRE AUFGABEN:
-Resolve problems and provide excellent customer service to a user base ranging from IT experts to complete novices (about 7 000 users)
-Act as intermediate between users and system engineers
-Account for new installations both remote and on-site
-Manage and support internal systems
IHRE QUALIFIKATIONEN:
-Experience as Incident Manager/System Admin/2nd Level Staff could be an advantage
-Infrastructure knowledge is a must
-Fluency in English is mandatory
-Database knowledge (Oracle, mSQL skills) and Windows and Linux knowledge is a plus
-Experience as a developer could be beneficial
-Pharmaceutical experience is a plus
WEITERE QUALIFIKATIONEN:
Administrator, IT service manager
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges
Hays
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Straße:
Willy-Brandt-Platz 1-3
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Ort:
68161 Mannheim, Universitätsstadt, Deutschland