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Incident Co-Ordinator/Analyst- SC/DV Cleared- Buckinghamshire
Eingestellt von SmartSourcing plc
Gesuchte Skills: Client
Projektbeschreibung
Due to the urgency of the assignment, SC or DV (Developed Vetting) Security clearance requiredThis is an exciting contract opportunity where the successful candidate will provide daily incident management and if required, major incident management in accordance with ITIL procedures. Looking for someone with a commitment/certification in service management best practice (as defined by ITIL BS15000)
Key responsibilities will include the following:
Managing helpdesk call queues
Working closely with 1st Line Helpdesk and Helpdesk Team Manager
Knowledge Management
Reporting on Major Incidents
Police call queues and maintaining major incident tracking
You will be well organised Process driven with a basic technical understanding (Microsoft) Experinced using HP Service Desk SMG, OVSD
Please apply on-line in first instance. Deadline for this opportunity is Monday 24th March at 10:30am
- SmartSourcing provides services as an Employment Agency and welcomes applications from all suitably qualified people regardless of age, race, religion, disability, age, gender or sexual orientation.
Projektdetails
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Einsatzort:
Milton Keynes, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
3 months Initially
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung