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Incident and Change Manager

Eingestellt von Damco Solutions

Gesuchte Skills: Support, Net, Asp, Java

Projektbeschreibung

ROLE: INCIDENT AND CHANGE MANAGER
DURATION: 12 MONTHS

LOCATION: VIENNA, AUSTRIA

SKILLS & DESCRIPTION:

- Should have at least 6 plus years' experience in Tools and application support, Incident & Change Management.
- SME are responsible for Incident and Change management for the Middleware Platform
- This Includes primarily on Windows File transfer and JSLF tool, incident handling and high level troubleshooting and changed request execution.
- Excellent communication and facilitation skills
- Knowledge on JAVA, .Net, ASP would be added advantage
- Exposure in offshore Webserver will be preferred.
- Experience or familiar on tools like ticketing and monitoring tools will prefer.
- Willingness to work on flexible working hours including weekends
- Involved in Routine user support and troubleshooting.

KEY REQUIREMENTS:

- Should be experienced in working in ITIL based tools (like Remedy)
- Good knowledge in WMI, Shell Scripting
- Knowledge in File transfer tools
- Design and Development knowledge in new workflow for file transfer
- Knowledge in Window/UNIX/LUNIX Administration
- Knowledge in server start up and shutdown process
- New release deployment/patch upgrades 
- Application performance analysis and tuning
- Development experience will be added advantage
- Knowledge on Incident and Change management process
- Knowledge of ITIL or equivalent processes (Incident, Change Process and Problem Management) is a must

Projektdetails

  • Einsatzort:

    Wien, Österreich

  • Projektbeginn:

    asap

  • Projektdauer:

    12 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Damco Solutions