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Implementation Analyst

Eingestellt von iStaff

Gesuchte Skills: Client, Sql

Projektbeschreibung

PRIMARY RESPONSIBILITIES

The Senior Implementation Analyst is the primary owner and channel of all messaging to and from the client relating to the implementation. The Implementation Analyst's purpose is to ensure all tasks, data analysis, client set up, business analysis, communication, and troubleshooting are delivered with a timely, detailed and effective resolution and done with overall client satisfaction while maximizing best practice philosophies. 

RESPONSIBILITIES AND FUNCTIONS 

- Serve as client advocate and a primary point of contact for implementations
- Strong knowledge of offering and ability to articulate competitive advantages to market
- Demonstrate a clear understanding of client's core business and effectively communicate to operational units
- Quickly identify and resolve complex client implementation issues
- Deliver client feedback for product enhancements and new product development
- Maintain regular communication with key client contacts and conduct weekly conference calls
- Document all client interactions and update status reports
- Set up and maintain clients in system(s) and processor system (s)
- Establish and execute Project Plans
- Communicate requirements including business rules and test cases to the Implementation Developer
- Analysis of all client data related to implementations
- Demonstrate a clear understanding of purpose and desired end result of projects/analysis
- Work closely with the Implementation Developer to analyze and verify all data results to ensure a successful Implementation.
- Facilitate all data clean up related to an Implementation
- Quality assurance of production changes and updates
- Monitor initial production data loads after go-live 

COMPETENCIES 

- Proficient in Microsoft Office, including Word, Excel, Project, and Outlook
- Knowledge of MS SQL Server
- Ability to manage multiple projects
- Strong attention to detail
- Ability to review file formats
- Strong data analysis skills
- Solid presentation and public speaking skills
- Strong interpersonal and written communication skills
- Effective time management
- Strong decision making skills
- Exceptional problem solving skills
- The ability to work well in a team environment 

EXPERIENCE  

- Bachelors degree or equivalent work history in workers compensation claims, commercial insurance, pharmacy benefit management or healthcare
- Minimum 8 years of implementation experience

OTHER KEY ATTRIBUTES

Organizational Skills

Flexibility

Persuasiveness

Projektdetails

  • Einsatzort:

    Suwanee, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    6+ - Open Ended

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client, sql

iStaff

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