ICT Service Desk Analyst, 1st Line Support, Active Directory, MS Windo

ICT SERVICE DESK ANALYST, 1ST LINE SUPPORT, ACTIVE DIRECTORY, MS WINDOWS, PC, CONTRACT, LONDON

I am currently recruiting for a Service Desk Analyst on behalf of a council based in London. This is a contract role that is an immediate start and be based initially on a month to month rolling contract.

The main purpose of this role is to work as part of a team and provide a central point of contact for staff and other stakeholders needing contact with IT. As part of a team you will provide professional and competent ICT support service and owning and resolving calls as appropriate.

ESSENTIAL EXPERIENCE INCLUDES SERVICE DESK ANALYSIS, 1ST/2ND LINE SUPPORT, CITRIX, WINDOWS XP/7, ACTIVE DIRECTORY AND COUNCIL/LOCAL AUTHORITY OR NHS

DESIRABLE:

- MCSE certification or equivalent technical qualification
- Track record of educational achievement in IT related disciplines
- ITIL Foundation certificate

TECHNICAL:

- Experience in supporting at least 5 of the following:
- Windows operating systems from WinXP to Windows 8
- MS Windows 2008 R2 server/Active Directory
- MS Office products from 2003 to 2010
- Exchange 2010
- Outlook 2010
- Citrix Virtualisation
- Mobile Devices

Please note that it is essential for candidates to have Local Authorities experience.

If you have the necessary skills and experience to be an asset to my client please send a copy of your up to date CV.

ICT SERVICE DESK ANALYST, 1ST LINE SUPPORT, ACTIVE DIRECTORY, MS WINDOWS, PC, CONTRACT, LONDON