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I.S. Coordinator

Eingestellt von West Works Group Inc.

Gesuchte Skills: Support, Client

Projektbeschreibung

Contract Term

This position closes at 3:00 p.m. on Friday, May 10th, 2013.

This is a contract opportunity through to the end of 2013. Overview

Our Client requires an IS Coordinator, responsible for planning, scheduling, and coordinating IS requests. This position also acts as a Subject Matter Expert (SME) on IS processes and systems, and key business processes.

The IS coordinator is an important role to support the Business Relationship Management Group deliver its mandate by offering core support to the IS function such that it can add value and realize its visionRole and Responsibilities

- Planning, scheduling, and coordinating completion of IS requests. This includes hardware and software implementations, process or service delivery improvement initiatives, small projects, or other IS requests.
- Coordinating with the IS Infrastructure team to execute moves, adds and changes to IS Infrastructure.
- Investigating service request escalations.
- Monitoring SAP CRM queue and assigning proper resources.
- Acting as Subject Matter Expert (SME) on IS processes and systems, and key business processes (Access Management, for example).
- Involving Business Advisors as needed to help articulate gaps in business and/or IS processes, procedures, and/or service delivery.
- Analyzing trends from service requests or common issues from BRM groups to implement improvements.
- Assisting in stewardship reporting and subsequent follow ups.
- Enforcing compliance with IS departmental standards, procedures and guidelines
- Considered a development role for the IS Business Advisor position. As such, will act as backfill or perform IS Business Advisor tasks.

Qualifications

Required Skills - Good knowledge of hardware/software architecture and their interdependencies, deployments channels, and technology industry trends
- Demonstrated ability to work in a team-based, customer-centered environment
- A self-starter that can work with minimal supervision
- Great interpersonal skills are essential
- Able to quickly adapt to changing priorities and deadlines
- Strong problem solving, analytical, and technical skills
- Sense of urgency for resolution of key issues/initiatives
- College/University graduate (Computer Science or IT degree) with at least 5-7 years' experience or an equivalent combination of education and experience
- Related industry experience.

How to Apply

If you meet the required Qualifications and are interested in this position, please forward your updated Resume with the Subject line WW1648 - I.S. Coordinator as a Word attachment to Information Technology Recruitment.

This client will only consider candidates who are authorized to work in Canada for this opportunity.

Projektdetails

  • Einsatzort:

    Calgary, Kanada

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

West Works Group Inc.