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HR Service Desk Associate
Eingestellt von Michael Bailey Associates - UK Contracts
Gesuchte Skills: Support, Entity
Projektbeschreibung
* Manages HR Admin service requests (according service catalogue) and fulfills processes and services according to HR P&S and internal work instructions. En-sures customer satisfaction while focusing on fast, qualitative and adequate ser-vice delivery.
* Operates the CISCO telephone hotline and treats customer requests. Ensures with team availability during office hours.
* Ensures appropriate QUEST Ticketing Tool usage.
* Provides support to the overall HR Admin team and contributes in reaching the team goals
* Supports in improving various HR processes. As required, takes over additional tasks as Subject Matter Expert (SME) in one or more areas (eg eFile, eForms, PKI registration, reporting, ePMP support).
* May be responsible point of contact for HR BP in a Legal Entity and provide HRA related trainings.
Michael Bailey International is acting as an Employment Business in relation to this vacancy.
* Operates the CISCO telephone hotline and treats customer requests. Ensures with team availability during office hours.
* Ensures appropriate QUEST Ticketing Tool usage.
* Provides support to the overall HR Admin team and contributes in reaching the team goals
* Supports in improving various HR processes. As required, takes over additional tasks as Subject Matter Expert (SME) in one or more areas (eg eFile, eForms, PKI registration, reporting, ePMP support).
* May be responsible point of contact for HR BP in a Legal Entity and provide HRA related trainings.
Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges