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HR Customer Service Advisor

Eingestellt von Hyphen

Gesuchte Skills: Support, Oracle

Projektbeschreibung

The position is within a shared service team therefore exceptional customer service skills are required, with accuracy and attention to detail, as you will be recording detailed notes onto the call logging system and responding to all queries with accurate information. You will also need to have good computer skills as you will be answering queries on web chat or email aswell as over the telephone.

Key Responsibilities:
- Excellent service
- Taking internal calls and answering web based questions to provide support.
- Provide guidance to employees on HR procedures and systems.
- Give first line advice on HR policies to employees.
- Provide employment verification letters.
- First line of support for payroll queries.

Core Skills/Knowledge:
- Strong written and oral communication skills and the ability to communicate with people from different levels of the organisation.
- Excellent team player with the ability to build team relationships.
- General IT/MS Office skills are essential; HR IT Systems (Oracle, Siebel) desirable.
- Ability to work in a fast past environment.

Full training is given therefore HR experience is not essential if you have proven customer service skills.

The hours of work are between 8:30-5:30pm Monday to Friday.

Hy-phen Limited is acting as an Employment Business in relation to this vacancy.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Hyphen

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