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HR Advisor

Eingestellt von Hyphen

Gesuchte Skills: Support, Oracle, Client

Projektbeschreibung

HR Advisor x3 - 3 months Initially - Camberley - Negotiable Hourly Rate

A Blue chip Investment Banking client of Hyphen is looking for Three HR Advisors to join their site in Camberley.

The primary function of the role is to support employees across the bank meet their HR needs. The position is within a contact centre environment with emphasis on exceptional customer service skills. Enquiries come primarily through phone calls, but also via an internal web based query system.

The hours of service centre operation are between 8.30-5.30pm Monday to Friday, requiring reliable flexible individuals to accommodate the work schedule.

Key Responsibilities:
- Ensure a positive experience for all employees by providing excellent service at all times
- Take internal calls and web based queries and provide best resolution and support
- Log all inbound calls and updates into a call loggingpractical knowledge of HR IT Systems (Oracle, Siebel) desirable
- Ability to work effectively in a fast paced environment
- Resolution and results driven with a flexible and can-do attitude
- Experience of working within a customer service environment:

Risk awareness:
- Handle confidential information with due diligence
- Maintain and promote relationships with the wider HR colleagues and teams

Accuracy and attention to detail:
- Recording detailed notes in the call logging system and responding to all queries with accurate information
- Ability to multitask and prioritise workload desirable
- An overall knowledge and experience of providing an HR service within the financial services industry, preferably in a contact centre environment, is desirable but not essential.

Hy-phen Limited is acting as an Employment Business in relation to this vacancy.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Hyphen