HP-BSM Specialist

The client is a large Financial organisation in Luxembourg as follows:- looking for external support with the following profile:

HP-BSM Specialist (f/m)

Business Area
IT & MD+S/Infrastructure & Operations/Service Management & MD+S Interface (ISM)

Task
Administrate HP BSM software suite including Real User Monitoring, Sitescope/System Health and Business Process Monitor.
Manage HP BSM day-to-day operations, maintenance and end user support.
Work with the Infrastructure and Development teams evaluating and on-boarding new systems monitoring.
Maintain the deployed monitoring including dashboards, RTSM perspective views, Vugen scripts, Sitescope/System Health monitors and Real User Monitoring.
Plan and support of release changes.
Project organisation
Set up a transition planning.

Requirements & Skills
In depth knowledge of the HP BSM software suite with extensive experience in the administration of HP BSM.
Hands on experience with Sitescope and System Health.
Hands on experience with Business Process Monitor (BPM), able to develop and support Vugen scripts.
Hands on experience with Real User Monitor (RUM), understanding of distributed networks (taps, Switches, VLAN spanning).
Hands on experience building RTSM perspectives/views and TQL.
Working knowledge with Linux and Windows operating systems.
Working knowledge of Oracle, MySQL and SQL.
Capable of working with development teams to understand and anticipate the impact of application changes on the monitoring.
Monitoring analysis skills in order to define and implement monitors to meet business and IT requirements.
Proven ability to organize and prioritize in a fast-paced environment.
Experience in the financial industry and familiarity with it's basic principles is a plus.
Language skills: English (very good).

Assignment Details:

Location: Luxembourg
Starting date: ASAP