Helpdesk Support Technician Job

HELPDESK SUPPORT TECHNICIAN needed for a CONTRACT opportunity with Yoh's client located in Overland Park, KS.

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

- Helpdesk Support.
- Expands skills in own work area within an analytical/scientific method or operational process.

WHAT YOU'LL BE DOING:

- Provides technical support to the organization's internal users of computer applications and hardware (eg, PCs, Servers, mainframes).
- Answers questions regarding system procedures, online transactions, systems status and downtime procedures, and is typically located within a call center.
- Collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems.
- Maintains a troubleshooting tracking log ensuring timely resolution of problems
- Applies experience and skills to complete assigned work within own area of expertise

WHAT YOU NEED TO BRING TO THE TABLE:

- Must have a Secondary/High School diploma.
- 3-5 Years of Technical Support experience.

WHAT'S IN IT FOR YOU?

- This is your chance to shine while supporting our client's dynamic IT team.

GET HIRED, APPLY NOW!

RECRUITER: Frederick Hill

Yoh, a DayJ2W: INFOTECH

TAX TERM: CON_W2J2WBRKSC

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Branch: IT & Telecom