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Helpdesk Support Representative Job

Eingestellt von Yoh

Gesuchte Skills: Support, Client

Projektbeschreibung

HELPDESK SUPPORT REPRESENTATIVE needed for a CONTRACT opportunity with Yoh's client located in LAS VEGAS, NV.

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

- Good computer skills (Windows, Microsoft Outlook)
- Good typing skills (at least 30 WPM)
- Prior Customer Service Representative or Technical Support experience

WHAT YOU'LL BE DOING:

- Takes incoming calls from external customers regarding technical issues.
- Record calls in the system for tracking and monitoring of case status and resolution.
- Follow troubleshooting guidelines and procedures to resolve or escalate issues.
- Maintain up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers.

WHAT YOU NEED TO BRING TO THE TABLE:

- High School Diploma or equivalent

WHAT'S IN IT FOR YOU? APPLY NOW!

RECRUITER:Camille Anne Bartolome

Yoh, a DayJ2W: TELECOM

TAX TERM: CON_W2J2WNWIT

Ref:

Enterprise: IT & Telecom

Projektdetails

  • Einsatzort:

    Las Vegas, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Yoh