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Helpdesk Support Representative Job
Eingestellt von Yoh
Gesuchte Skills: Support, Client
Projektbeschreibung
THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:
- Good computer skills (Windows, Microsoft Outlook)
- Good typing skills (at least 30 WPM)
- Prior Customer Service Representative or Technical Support experience
WHAT YOU'LL BE DOING:
- Takes incoming calls from external customers regarding technical issues.
- Record calls in the system for tracking and monitoring of case status and resolution.
- Follow troubleshooting guidelines and procedures to resolve or escalate issues.
- Maintain up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers.
WHAT YOU NEED TO BRING TO THE TABLE:
- High School Diploma or equivalent
WHAT'S IN IT FOR YOU? APPLY NOW!
RECRUITER:Camille Anne Bartolome
Yoh, a DayJ2W: TELECOM
TAX TERM: CON_W2J2WNWIT
Ref:
Enterprise: IT & Telecom
Projektdetails
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Einsatzort:
Las Vegas, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges