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Helpdesk Support

Eingestellt von Itechniche Sydney Pty Ltd

Gesuchte Skills: Support, Client, Wan, Ip

Projektbeschreibung

HELPDESK SUPPORT

6 OR 12 MONTH FIXED TERM CONTRACT

Our client is a well known organisation based in Melbourne's CBD. We are looking for an enthusiastic, switched on Helpdesk/Help Desk Analyst to join their busy team.

You will be joining the support team for the Melbourne end of this Global operation, although there are other regional Capital offices in the same situation.    

This is an initial 6 OR 12 month fixed term contract engagement with extension options for the right candidate.

You must be industry certified for thos role (MCSE/MCITP/MCSA, etc)

NO SPONSORSHIP IS AVAILABLE and you MUST BE IN MELBOURNE, AUSTRALIA currently.

We would expect you to have a minimum of 2 years helpdesk experience.

To be successful in this role you will have solid understanding of basic IT as well as the following:   

Printer installation, Blackberry/Phone Support experience

Desktop/iPad/Mobile and Remote support experience

Experience in Windows environment - Active Directory/Exchange/Server experience a priority.

Excellent Microsoft user support experience

Excellent call logging/documentation skills  

Exceptional communications skills - written and verbal (this is also a priority for the role) 

Some LAN/WAN connectivity troubleshooting experience

Perhaps some IP configuration and network testing experience

YOU MUST HAVE EXCEPTIONAL CUSTOMER SERVICE AND COMMUNICATION SKILLS, BE ENTHUSIASTIC, MOTIVATED AND EAGER TO JOIN A TEAM AND LEARN NEW TECHNOLOGIES.

SOLID AUSTRALIAN HELPDESK EXPERIENCE IN A LARGE USER BASE ENVIRONMENT, COUPLED WITH EXCELLENT COMMUNICATION SKILLS ARE THE MAIN REQUIREMENT.

If this role appeals to you and you feel you have the above required skills and experience, please send your CV and state how your skills and experience match the requirements of this position, your salary expectations and availability.

Due to current response rates.*Only suitably qualified candidates will be contacted in respect of their applications. Thankyou.*

Projektdetails

  • Einsatzort:

    Melbourne, Australien

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months +

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Itechniche Sydney Pty Ltd