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Helpdesk Associate - (L1, L2,L3)/Cary, NC

Eingestellt von Systel Inc

Gesuchte Skills: Support, Vpn

Projektbeschreibung

HELP DESK ASSOCIATE

Cary, NC//6-9 months

ROLES:

- Provide technical phone support for issues such as lack of connectivity, password reset, software troubleshooting (MS Office Suite), email account set up or modifications, and general IT issues
- Document all activities in a ticketing (tracking) system
- Provide a high level of service and strive to resolve all issues in a timely manner

JOB REQUIREMENTS:

- Hands on experience with WINDOWS SUPPORT, VPN AND ACTIVE DIRECTORY
- All candidates must have at least six months of experience providing IT phone support
- Must have reliable transportation and be able to pass drug and background screen
- MUST BE FLEXIBLE TO WORK ANY SHIFT (FIRST, SECOND, OR THIRD SHIFT)

Projektdetails

  • Einsatzort:

    Cary, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months to Long Term

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung, Sonstiges

  • Skills:

    support, vpn

Systel Inc