Helpdesk Analyst

Our client is looking for a helpdesk analyst for a 2nd shift position. 1pm-10pm. This is an ongoing contract assignment with the potential to become a permanent position.

Required Skills:

- Experience working on a corporate Tier 1 Help Desk, following company policies and procedures
- Experience with a ticketing system
- Primarily responsible for troubleshooting issues with: Outlook, Network Connectivity, Remote Access, Passwords, etc.
- Strong sense of urgency and ability to work independently
- Strong written and verbal communication skills

Beacon Hill Staffing Group is an EEO Employer.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries on a contract, direct (permanent), contract-to-direct and project basis. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Technologies, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill Legal, and Beacon Hill HR by visiting our website.

We look forward to working with you.