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Helpdesk Agent, Pharma (Contract, Basel)

Eingestellt von Swisslinx

Gesuchte Skills: Support, Iphone


On behalf of our client, a large Pharmaceutical company in Basel, Swisslinx are looking for a Helpdesk Agent to deliver 1st level support for a contract role starting ASAP till mid next year where if applicable an extension will be possible.

Your role involves receiving, analysing and recording queries, bug reports and change requests from users. Fault reports are then forwarded to second level support but you are responsible for supervising the fault repair and keeping logs. You would also be helping users when they have problems and giving them basic technical advice.

In order to be considered for this role you are required to have:

- MAC knowledge (MacBook, iPad, iPhone)
- Good knowledge of Active Directory
- Good knowledge of Windows and Office
- ITIL foundation advantageous
- Fluent English and German

This is a contract position starting ASAP and will last till mid 2014 with possible extensions.

If you believe that you match this profile then please send your CV and references

Should you require any further information then please do not hesitate to give us a call. We look forward to hearing from you.

The Swisslinx Group provides bespoke recruitment solutions for technology, financial and executive positions in Switzerland, the Middle East and South East Asia. With more than twenty years' experience our business relationships are driven by integrity, trust and discretion.

Swisslinx AG                                         

Ayesha Keller

© Copyright Swisslinx AG 2012


  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:


  • Projektdauer:

    Keine Angabe

  • Vertragsart:


  • Berufserfahrung:

    Keine Angabe

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