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Helpdesk Agent
Eingestellt von Advantage Resourcing
Gesuchte Skills: Support, Client
Projektbeschreibung
You will provide support to our client's customers by answering incoming calls via telephone or reported onto the Service Now portal, ensuring all incidents and requests have been logged and resolved or escalated to relevant parties.
Key skills:
* Experience with Service Now Helpdesk System/BMC Remedy/Sysaid
* Customer Management or Service Desk Service Level Reporting Problem & Incident Management Experience
* Excellent Customer Service skills
Please note that there is a deadline for CVs to be sent to our client of Wednesday 18th November at 1:30pm. If you are interested in this position please send your CV to Lauren Roberts by clicking Apply
Advantage Resourcing is a service driven recruitment consultancy.
Projektdetails
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Einsatzort:
Oxford, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
12 months
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges