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Help Desk Support Technician

Eingestellt von CompuCom

Gesuchte Skills: Support, Client, Vista, Vpn

Projektbeschreibung

HELP DESK SUPPORT TECHNICIAN REQUIRED

At COMPUCOM, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

Currently we have a bilingual (Spanish/English) position open: shift is 2p to 10p Tuesday, Wednesday, Thursday and 10p to 6a Friday and Saturday.

We also have a 2nd position: hours are 2p to 10p Monday - Friday.

REQUIREMENTS:

- Recent remote (phone-based) service desk and customer service experience of at least 18 months
- Excellent verbal and written communication skills
- Team Player
- Quick Study - must learn proactively and quickly
- Flexibility
- Strong Windows 7 troubleshooting skills
- Some Windows XP, Vista OS troubleshooting experience
- Highly knowledgeable in Microsoft Office 2010, troubleshooting, and how-to , including Outlook client
- Knowledgeable in Microsoft Office 2007 troubleshooting
- Ability to identify and correct or advise, on operational issues in client computer systems
- VPN troubleshooting
- Excellent communications skills - both verbal and written
- Attention to detail

THE FOLLOWING A PLUS:

- A+ Certification (required 90 days after conversion to perm)
- iPad/iPhone
- Blackberry support
- Microsoft Active Directory
- Office 2013

This contract is expected to be 3 months in duration.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

CompuCom

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