Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

Help Desk Support Technician

Eingestellt von CompuCom

Gesuchte Skills: Support

Projektbeschreibung

CONTRACT TO HIRE

TECHNICIAN WITH A+ AND HP PRINTER EXPERIENCE NEEDED.

RESPONSIBILITIES

- Diagnose and repair experience of Laser printers and MFPs
- Manage user expectations on tasks performed (ie schedule events with the end user)
- Work productively with minimal supervision
- Work well under pressure and deliver high level SLA targets to the customer
- Escalate any issues to the Technical Services Manager (ie user complaints, technical, equipment, scheduling)
- Adhere to Asset Management policies and procedures
- Install and configure printer hardware
- Update and close tickets on a helpdesk ticketing system

REQUIREMENTS

- A+ certification required
- HP printer break/fix experience required
- HP printer certifications a plus
- Service Manager experience a plus
- Must have reliable transportation
- High School diploma required

Projektdetails

  • Einsatzort:

    Washington, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

CompuCom

use Date;