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Help Desk Support Specialist

Eingestellt von Yoh

Gesuchte Skills: Support, Client

Projektbeschreibung

Yoh has a contract opportunity for a HELP DESK SUPPORT SPECIALIST to join our client in St. Petersburg, FL.

JOB RESPONSIBILITIES:

- The Help Desk Support Specialist will provide user support and customer service on supported computer applications and platforms.
- Troubleshoot problems and advise on the appropriate action.
- Respond to requests for technical assistance in person, via phone, electronically.
- Provide first line support for customer inquiries, problems, and/or requests including web portal service catalog
- Assist customers in understanding request status
- Record and track customer information on inquiries, problems, and/or requests utilizing the work management/ticketing system
- Identify opportunities to improve IT Enterprise customer service

JOB QUALIFICATIONS:

- Two (2) years of college or technical school and six months related experience or two years and six months combination of related education and/or experience.
- Experience with Microsoft Operating Systems visit our website to learn both about our company and about our leading professional staffing solutions.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECH

MONJOB

J2WNWIT

Ref:

SFSF: INFOTECH

Projektdetails

  • Einsatzort:

    Saint Petersburg, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Yoh

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