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Help Desk Support Representative - IT Job

Eingestellt von Yoh

Gesuchte Skills: Support, Client

Projektbeschreibung

HELPDESK SUPPORT REPRESENTATIVE needed for a CONTRACT opportunity with Yoh's client located in Las Vegas NV.

TOP SKILLS A HELPDESK SUPPORT REPRESENTATIVE SHOULD POSSESS:

- (IT) technical support background
- Experience in troubleshooting software and hardware

WHAT WILL YOU'LL BE DOING:

- Will take incoming calls from external customers regarding technical issues.
- Will ask probing questions to determine the root cause of the issue and locate and follow approved troubleshooting procedures to resolve the problem
- You must be able to understand, and interpret technical concepts and apply logic and deductive reasoning

WHAT YOU NEED TO BRING TO THE TABLE:

- One to two (1-2) years of related experience
- High school diploma or GED
- Excellent customer service with good written and oral communication skills
- Candidate must have computer skills in Microsoft Word, Excel, Outlook and Access
- Good typing skills at least 30 words per minute

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- Call center experience

WHAT'S IN IT FOR YOU?

This will be a great chance working and being part of a company that offers a unique promote-from-within culture where you'll always find exciting new career opportunities at every level of the organization.

GET HIRED, APPLY NOW!

RECRUITER: Dei Blanco

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.

J2W: INFOTECH

TAX TERM: CON_W2J2WNWIT

Ref:

Enterprise: IT & Telecom

Projektdetails

  • Einsatzort:

    Las Vegas, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Yoh

use Date;