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Help Desk Support Representative - IT Job
Eingestellt von Yoh
Gesuchte Skills: Support, Client
Projektbeschreibung
TOP SKILLS A HELPDESK SUPPORT REPRESENTATIVE SHOULD POSSESS:
- (IT) technical support background
- Experience in troubleshooting software and hardware
WHAT WILL YOU'LL BE DOING:
- Will take incoming calls from external customers regarding technical issues.
- Will ask probing questions to determine the root cause of the issue and locate and follow approved troubleshooting procedures to resolve the problem
- You must be able to understand, and interpret technical concepts and apply logic and deductive reasoning
WHAT YOU NEED TO BRING TO THE TABLE:
- One to two (1-2) years of related experience
- High school diploma or GED
- Excellent customer service with good written and oral communication skills
- Candidate must have computer skills in Microsoft Word, Excel, Outlook and Access
- Good typing skills at least 30 words per minute
BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:
- Call center experience
WHAT'S IN IT FOR YOU?
This will be a great chance working and being part of a company that offers a unique promote-from-within culture where you'll always find exciting new career opportunities at every level of the organization.
GET HIRED, APPLY NOW!
RECRUITER: Dei Blanco
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.
J2W: INFOTECH
TAX TERM: CON_W2J2WNWIT
Ref:
Enterprise: IT & Telecom
Projektdetails
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Einsatzort:
Las Vegas, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges