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Help Desk Support Officer

Eingestellt von Candle (Perth)

Gesuchte Skills: Support, Client, Network

Projektbeschreibung

THE PURPOSE OF THIS ROLE IS TO:

Provide IT support to Information Technology users within the company. Commissioning, deployment, support/maintenance and decommissioning of personal computer hardware, printers and personal computer applications. Solve personal computer hardware and software problems

AS A SUCCESSFUL CANDIDATE YOU WILL HAVE:

- Experience in Windows XP, Exchange, Active Directory and Office 2003/2007
- Experience with IT hardware ie. desktops, laptops, printers
- Experience with networking topologies and protocols
- Experience in Blackberry technologies and Blackberry support, troubleshooting and resolution
- Experience in remote connectivity technologies, providing support, troubleshooting and resolution
- Experience in Level 1 and 2 support skills
- Experience in troubleshooting and resolving IT related issues
- Proficient/experience in Microsoft Active Directory Organisational structures, Group Policy and Security groups
- Proficient/experience in Windows Server 2003/2008
- Proficient/experience in remote support tools ie. NetSupport Manager, VNC, Ultra VNC
- Proficient/experience with Backup management and technologies ie. Backup Exec, EMC2/Legato Networker
- Proficient/experience with VMWare technologies ie. Virtual machines, VMWare Infrastructure client
- Proficient/experience with network technologies ie. Cisco hardware, Cisco IOS
- Appreciation of the value of documentation and meeting compliance/quality standards
- Time and task management skills
- Multi-tasking and organisation skills
- Verbal and communication skills
- People relation skills
- Initiative and self motivate
- Experience in corporate and managed environment
- Able to work autonomously ie. seeing a task to completion
- Strong communication skills

DESIRABLE:

- Proficient/experience with ITIL, ITIL protocols and SLA management
- Proficient/experience with HP Service Center or equivalent
- Proficient/experience in SMS and SCCM (desirable)
- Proficient/experience in IT Asset Management (desirable

In return you will be offered above standard market rate, a company that promotes flexible working environment and a work/life balance.

Only residents need to apply.

Please call Jennia Koshko for more information or click APPLY NOW!

Projektdetails

  • Einsatzort:

    Perth, Australien

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Candle (Perth)

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