Help Desk Officer - Level 1

You will bring your solid record of accomplishment as a Service Desk consultant to an astute, professional, service oriented team. This is a performance-based environment where outstanding customer service, especially telephone support is paramount.

Your ability to communicate effectively with relationships in mind, combined with your precision skills in providing fantastic service and expert technical solutions will see you become a highly valued team member.

Your customers are located over a dispersed area so you will be liaising with professionals working in multiple, locations. Your prime focus is providing support over the telephone, so you will enjoy communicating with customers this way.

DO YOU FEEL THAT THIS OPPORTUNITY MATCHES YOUR QUEST FOR A ROLE THAT DEMANDS AND FACILITATES YOUR VERY BEST?

If so, please consider your skills and abilities against the following criteria.

- You value customer service as your prime skill and your success to date has depended on it;
- Your support skills in a Microsoft Desktop environment are outstanding;
- Your need to perform to the highest standards is paramount and evident throughout your career;
- You value your contribution to a team and understand the importance of maintaining good relationships;
- You are adaptable, flexible and a problem solver.

If by reading this, you find yourself 'ticking the boxes', please waste no time in applying!