Help Desk/Deskside Support

Yoh has a contract opportunity for a HELP DESK ANALYST to join our client in Waltham, Massachusetts.

Job Responsibilities:

- Responds to maintenance calls dispatched from Help Desk via cell phone.
- Provides simple routine service calls supporting computer products at the customer location.
- Provides basic setup and simple routine configuration of computer equipment.
- With supervision, diagnoses and resolves simple problems with computer operating systems and application configuration.
- Performs installation of computer products and/or software.
- Performs additional application installation and/or configuration according to standardized guidelines.
- Performs hardware and/or software relocation, changes or upgrades.
- Completes necessary administrative work to track, document, and demonstrate completion of maintenance calls and/or installation activities. Resolves less complex computer equipment problems.

Job Qualifications:

- Previous experience providing general services and preventative maintenance of various computer hardware and/or software products.
- Basic knowledge of Windows Products.
- Experience performing installation, moves, changes or upgrades, and disposal of computer hardware and/or software products.

DISCOVER ALL THAT\'S POSSIBLE WITH YOH. APPLY NOW.

RECRUITER: Jim Jennings

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: INFOTECH

Tax Term: CON_W2J2WBoston

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Branch: IT & Telecom