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Help Desk Analysts
Eingestellt von John Stout Associates
Gesuchte Skills: Engineering
Projektbeschreibung
TASKS AND RESPONSIBILITIES:
- Resolution of user requests
- Records of applications in the tool tickets
- Escalation to the outsourcer and monitoring of the resolution
- Propose improvements to the service and for users
EDUCATION AND QUALIFICATIONS:
- MS Certifications
- University degree (BSc) in computer science or engineering
KNOWLEDGE AND SKILLS:
- Windows 7
- Windows Server 2008+
- Active Directory 2008+
- Exchange 2010 SP2
- Forefront Protection for Exchange
- WDS
- WSUS
- Terminals and Blackberry enterprise server
- 4TRESS AAA
- Bit locker encryption
International Environment
Projektdetails
-
Einsatzort:
Paris, Frankreich
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Projektbeginn:
asap
-
Projektdauer:
6 months
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
-
Kategorie:
Ingenieurwesen/Technik