Help Desk Analyst

Our client in King of Prussia has an immediate need for an experience Help Desk Analyst to join an existing team for a long term contract. This is a well managed group supporting a large tech corporation.

REQUIRED SKILLS:

- Experience working on a corporate Tier 1/Tier 2 Help Desk, following company policies and procedures
- Experience with a ticketing system
- Primarily responsible for troubleshooting issues with: Outlook, Network Connectivity, Remote Access, Passwords, Mobile Devices, etc.
- Strong sense of urgency and ability to work independently
- Strong written and verbal communication skills

Hours are 8:00am to 5:00pm with a 30 minute lunch and two 15 minute breaks. Monday to Friday.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries on a contract, direct (permanent), contract-to-direct and project basis. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

We look forward to working with you.

Beacon Hill. Employing the Future