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Help Desk

Eingestellt von Link Technologies

Gesuchte Skills: Support, Client, Network

Projektbeschreibung

Link Technologies is currently seeking a Help Desk person for a contract assignment with our client in Las Vegas, NV.  This assignment will run through the end of 2013.

Candidates must possess excellent customer service skills and a demonstrated ability to communicate effectively and tactfully to elicit and describe customer support information. 

Must be a team player and adapt to fluctuations in work load and schedules.

A qualified candidate will demonstrate the following skills:

- 3 years of customer support experience in Help Desk support environment or equivalent certifications, such as HDI Support Center Analyst. 
- Education or experience in diagnostic techniques for solving Windows XP/7, Microsoft Office, Microsoft Outlook and PC hardware configuration problems.
- General knowledge of network concepts for Local and Wide Area networks, Microsoft Active Directory and a working knowledge of incident/problem/change management software, preferably Remedy ITSM. 

Projektdetails

  • Einsatzort:

    Las Vegas, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Link Technologies

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