Head of Strategy & Benefits Management

Head of Strategy & Benefits Management
Birmingham, West Midlands
9 month contract

My Public Sector client based in Birmingham is currently looking to recruit a Head of Strategy & Benefits Management to join them on a 9 month contract. The role is needed to provide professional benefits and value management services to implement a Strategy & Benefits process by designing, developing and bringing into operation a full benefits management framework.

Skills & Experience required for this role:
* Expertise in implementing Strategy and benefits process for large complex organisations with multi stakeholders
* Significant track record of leading on strategy and benefits management activities for major infrastructure programmes.
* Recognised thought leader in strategy and Benefits Management
* Demonstrated track record of managing complex relationships with multiple stakeholders
* Highly organised approach to work, able to balance adherence to process with flexibility to assure a successful outcome
* Skilled at issue and conflict resolution
* A strong commitment to delivery: on time, to standard, within agreed resources
* Confident articulate, with the ability to influence and constructively challenge
* Has operated at 'head of' level on a major complex programme of work
* Excellent Communication skills
* Deep experience of reviewing, developing and implementing benefits frameworks within complex delivery organisations.
* Experience of working with public sector and infrastructure organisations is also required.
* Previous experience within transportation/infrastructure or construction environment (desirable)

Main Duties & Responsibilities:
* Take the lead in ensuring that all aspects of service transition projects are driven through to delivery
* Design, implement & maintain robust transition plan(s) taking into consideration any business activities required to integrate new services into the 'business as usual' environment
* Engage with all suppliers as required to complete production and approval of all service transition documentation
* Determine the readiness levels of the department and exiting incoming suppliers and business users with regard to upcoming changes
* Uncover readiness gaps and own action plans to close the gaps prior to go-live
* Assess risks inherent in proposed transitions, to ensure any potential scheduling and performance issues have minimum impact on provision of other services
* Ensure all relevant department functions are fully engaged in the process and committed to supply resources to complete the transition plan
* First point of escalation for any issues or problems raised by the suppliers or business
* Arbitrate in situations of conflict
* Seek out and tackle issues that will prevent the delivery of business benefits linked to service transition

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