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HEAD OF (E)crm
Eingestellt von Salt
Gesuchte Skills: Client, Sales, Marketing
Projektbeschreibung
KEY RESPONSIBILITIES
Provide strong, united and inspiring leadership across all areas of function
Drive employee engagement through a collaborative and empowering leadership approach
Use experience and expertise to make decisions in the best interests of the client
Act as a role model in displaying the client values and leadership WOWs in all activity
Lead activity to increase shareholder value, EBIT and cash,maximise margins and achieve and sustain cost leadership
Achieve weekly sales and revenue targets
Ensure that investment is optimised and that ROIs are evidenced and achieve.
(Strategy) Align CRM strategies with customer behaviour and online/offline marketing plans to ensure consistency of customer experience and to enhance customer engagement, satisfaction and value
Accountable for performance of own business area and team
(Delivery) Work closely with the Head of Site Traffic to optimise the end to end process and the Head of Multi-channel strategy and delivery to access the multi-channel opportunity
PREREQUISITE KNOWLEDGE, SKILLS & EXPERIENCE
Experience of leading a CRM and ECRM team
Experience of defining and delivering CRM and ECRM strategies and plans
Experience of working with CRM agencies
PLEASE CONTACT HUGO DIRECTLY.
HEAD OF (E)CRM - ECRM MANAGER
Projektdetails
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Einsatzort:
City, Vereinigtes Königreich
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Projektbeginn:
asap
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Projektdauer:
6 months
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Marketing/Vertrieb