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Hardware Support Specialist
Eingestellt von RM IT Professional Resources AG
Gesuchte Skills: Support, Client
Projektbeschreibung
Hardware Support Spcialist wanted for our Basel based client in the pharmaceutical sector.
YOUR EXPERIENCE/SKILLS:
- Strong IT background and proficient technical skills
- Experience as an IT Supporter, IT Floorwalker, Hardware Rollout or similar
- Good technical knowledge in the area of mobile phones, tablets and PCs
- Languages: fluent English both written and spoken, German would be an asset
YOUR TASKS:
- Assisting users with the first logins on their laptop and giving them an introduction on the system
- Incident management from initial contact through ticketing, user interactions and fixes to ticket closure
- Securing correct documentation and accurate "Incident Passover" to Tech Centers and Solver Groups
- Taking care of incidents and requests which are assigned by the dispatcher
- Ensuring stable and well performed IT environment by resolving scientists' issues in a timely and efficient manner
START: 12/2016
DURATION: 12MM++
LOCATION: Basel, Switzerland
REF.NR.: BH9891
Does that sound interesting? Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND?
In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
YOUR EXPERIENCE/SKILLS:
- Strong IT background and proficient technical skills
- Experience as an IT Supporter, IT Floorwalker, Hardware Rollout or similar
- Good technical knowledge in the area of mobile phones, tablets and PCs
- Languages: fluent English both written and spoken, German would be an asset
YOUR TASKS:
- Assisting users with the first logins on their laptop and giving them an introduction on the system
- Incident management from initial contact through ticketing, user interactions and fixes to ticket closure
- Securing correct documentation and accurate "Incident Passover" to Tech Centers and Solver Groups
- Taking care of incidents and requests which are assigned by the dispatcher
- Ensuring stable and well performed IT environment by resolving scientists' issues in a timely and efficient manner
START: 12/2016
DURATION: 12MM++
LOCATION: Basel, Switzerland
REF.NR.: BH9891
Does that sound interesting? Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND?
In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges