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Grievance and Appeals Coordinator Job

Eingestellt von Yoh

Gesuchte Skills: Client

Projektbeschreibung

GRIEVANCE AND APPEALS COORDINATOR needed for a CONTRACT opportunity with Yoh's client located in San Mateo, CA.

TOP SKILLS YOU SHOULD POSSESS:

- Excellent Writing and Organization Skills
- Customer Service Experience

WHAT YOU'LL BE DOING:

- Listening to call recordings and summarizing the grievance issues from the call
- Creating grievance and appeals cases out of the summaries and categorizing the issues
- Splitting each issue into individual cases
- Calling members to clarify issues

WHAT YOU NEED TO BRING TO THE TABLE:

- Associates or Bachelors Degree preferred
- Must be Bilingual in Spanish and English
- Previous experience with intake coordination and dictation, grievance and appeals, or transcription of calls and voicemails preferred
- Must have excellent writing, verbal, and customer service skills
- Attentive listening and critical thinking skills
- Proficient in Microsoft Office Applications and typing

WHAT ARE YOU WAITING FOR? APPLY NOW!

RECRUITER: Annie Gill

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Contact us if you are an individual with a disability and require accommodation in the application process.

J2W: HC

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Ref:

SFSF: HC

Projektdetails

  • Einsatzort:

    San Mateo, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

Yoh