Graduates - Service Desk - IT Degree

Our reputable financial services market leader is currently looking for a GRADUATE to take on in the role of SERVICE DESK ANALYST. It is an initial 6 month contract with the intension to go long term or permanent.

You will be joining a great organisation who looks after its employees and is always looking to help individuals strive to meet their career aspirations.

I AM LOOKING FOR NEW GRADUATES WITH AN IT DEGREE

KEY RESPONSIBILITIES - - Receives and logs requests for support from service desk, other service delivery staff and/or users.
- Prioritises requests in accordance with agreed criteria and needs of the organisation
- Investigates problems and other requests for support and determines appropriate actions
- Monitors progress of requests for support, keeps all parties informed and takes actions to minimise delays
- Carries out routine configuration/installation and reconfiguration of hardware and software Installs and commissions desktop systems and their routine upgrades
- Provides information on updates, known errors, changes in availability new facilities etc. Uses appropriate systems, tools, and documentation to maintain the hardware/software

If interested in this role please send you enhanced CV, Salary Expectations and Availability to start to Shaun O'Neill.

*SPONSORSHIP IS NOT AVAILABLE FOR THIS ROLE AND CANDIDATES MUST HAVE FULL WORK RIGHTS*

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Graduate, Service Desk, IT, Financial, Banking, Helpdesk, Grad, Entry Level, Student