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Global Knowledge & Process Management Analyst

Eingestellt von Synectics

Gesuchte Skills: Library, Support


Under general direction of the Director Global Consumer Insights, the Global Knowledge and Process Management Analyst is responsible for enabling Insights projects across a variety of systems. The Analyst will manage key components of the Insights process. The Analyst position will support the Consumer Insights team as appropriate in assuring consistent development and monitoring of Engagement Programs across the globe. This role will also have responsibility for providing world class process management for consumer insights projects, which will significantly free up Insights team members time. This role will have responsibility for working cross functionally with the members of the various business teams domestically and internationally. The analyst will champion a culture of teamwork and sharing across the broader Global Insights team, which will help accelerate the development of a high performance team.

Manage and evaluate updates with research suppliers
Complete Study close out by collaborating with Medical and Safety teams
Complete and load Workbooks into shared electronic storage systems
Lead, organize and develop training documentation of Research Suppliers
Responsible for proactive oversight of supplier training/annual recertification Library Management
Owner/Administrator of the Global Insights library
Edit, evaluate, and manage Knowledge brief documents for loading into the Global Insights Library


Minimum of a Bachelors degree with at least 5 years of related project or process management, financial analysis or manufacturing operations experience.
Proven track record of cross functional team participation.
Shows initiative and follow through, including self directed daily activities.
Ability to problem solve, and identify and interpret issues then raise them appropriately.
Ability to prioritize and handle multiple activities.
Good judgment, positive and professional demeanor.
Self-motivated, proactive and forward-thinking.
Resourceful and collaborative with strong communication skills.
Trustworthy and able to maintain confidentiality.
Administrative and organization skills.
Strong computer training with emphasis on MS suite of programs (MS Excel, MS Office, MS Word).
Communication skills.
Active coordination of information tracking, action follow-ups and deadlines, and proactive identification of potential gaps or risks in information collected.
Ability to work independently and leverage existing systems and processes to complete work accurately and efficiently.
Ability to oversee key business processes, and look for opportunities to improve efficiency while maintaining accuracy.
Ability to partner with cross functional teams including: Business Technology, Finance, Safety, Medical, and the internal Insights team.


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  • Berufserfahrung:

    Keine Angabe

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