Global Content Manager (Ref. Nr.: EW2551)

CONTENT MANAGER (GLOBAL)

We are offering a position as GLOBAL CONTENT MANAGER to a candidate with following experience:

REQUIREMENTS:

TECHNICAL COMPETENCE

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Managing the content management and distribution platform (Internet) - Pitcher (training provided)

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Receiving Content and preparing it for Uploading on the Platform.
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Formatting/Programming Content on Platform
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QA of content -visual and technical
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Distribution to relevant users
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Management of Users on Platform -set up, removal etc.
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Management technical issues reported by end users
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Working with vendor to request Pitcher instances creation
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Migrating content and configuration to Production Environment
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Testing new updates for vendor.

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Database Management

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Adding new users, Removing old ones, recording changes
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General Management of end users as needed ~450 users across the globe.
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Tracking Country status, content use etc
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Producing Analytics for business use.

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Project Management

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Management of mini-projects to improve the tool, database, etc

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Orchestrating UAT with requestors
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Working with Vendors
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Piloting new enhancements with select countries
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Managing the Support Email

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Answering Queries
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Giving IT Support to end users
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Communicating with new countries who wish to start using the tool.

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Innovation and Development

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Ability to identify innovative solutions to user issues
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Identify opportunities for process efficiencies

ESSENTIAL SKILLS

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Experience with performing quality assurance/quality review on content is a necessity
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Excellent attention to detail & organizational skills essential
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Ability to follow through on tasks.
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Excellent written and verbal communication skills - comfortable with being customer facing

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Familiarity with Customer Relationship Management (CRM) systems, Pitcher, Veeva/Salesforce Systems, Tableau and/or Closed Loop Marketing (CLM) an advantage.
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Customer and delivery focused
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Ability to work under tight time pressures
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Self-starter and ability to work on their own initiative
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Excellent problem solving skills plus strong desire for work success and self-improvement
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Project management

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Know how to manage a project in terms of project requirements to delivery
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Project Quality Assurance
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On time and on budget planning

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Business Process Management

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Defining a Business requirements process flow
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Delivering that process via a defined project

EXPERIENCE

Excellent skills in English required, as well as experience with CRM, Content and Database Management. no profound medical experience required.

To learn more about this opportunity please send your CV ASAP in Word format to Brine SA.

WORK LOCATION: Basel

START: ASAP

DURATION: 6 months

WORKLOAD: 100%

SALARY: Local Market rate according to experience

PERMIT: EU permits

LANGUAGE: English

REF. NR.: EW2551

BRINE SA has been providing its IT- and SAP specialists for short-, mid- and long-term projects in Switzerland since 1985, with customers primarily active in the following market sectors:

Financial services sector, especially banks and insurance companies

Pharmaceutical industry

Government and services sectors

BRINE SA is a stable, financially independent, Swiss enterprise with its head office in Zurich. Our services cover the entire IT spectrum, as well as interfaces to the various business sectors, and range from management- and IT-consulting through to software development and project implementation.

IT - RESOURCES

We offer our top consultants, computer Profi's and SAP experts to our customers as external specialists for limited assignments and as well for permanent positions.

BRINE SA is especially distinguished by its renowned characteristic strengths:

Short reaction time - rapid selection and supply of consultant's CVs, with skills matched to customer requirements.

Quality - we take quality very seriously, both for internal and external-facing processes, thereby convincing many customers to maintain a long-standing business relationship with BRINE SA

Coaching - BRINE SA coaches and supports its consultants throughout the entire duration of the customer assignment.

BRINE SA is ISO 9001:2008 certified since 2014