GIS Engineer

For one of my clients I am looking for a GIS engineer, this project is for 12 months. We're looking for candidates to strengthen the team covering operational support, service improvements and technical project lead related activities.

OPERATIONS:

* Provide 3rd line operational support, with focus on day to day incident management related to ArcGIS Server on Windows Server, web map viewers, ArcSDE, SQL Server and Oracle on Linux
* Troubleshooting and resolving complex technical application issues: application access, recovery and tuning
* End-to-end monitoring and problem management across all technical areas
* Act as interface between our customers and various infrastructure support groups providing operating system and storage/network support
* Work very closely with the customer to provide guidance in the effective use of GIS systems, products and services (mainly ESRI technologies)

PARTICIPATE IN GLOBAL PRO-ACTIVE GIS SERVICE ENHANCEMENTS:
* Plan and participate in global GIS Back End ever greening activities like new releases, security patches and application upgrades
* Automation of workflows maintaining applications (ie upgrade, migration, stabilization, workarounds)
* Document, maintain and improve service performance metrics

PARTICIPATE IN NEW ARCGIS SERVER DEPLOYMENTS AND INTRODUCTION OF NEW TECHNOLOGIES:
* Translating customer requirements in infrastructure design and managing component infrastructure provider's delivery on new requirements
* On boarding (technical support) of new GIS functionality into the service, ensure appropriate transition from project to support
* Deployment of GIS Back End services to new locations around the globe liaising with hardware, storageenjoy customer facing, taking end-to-end responsibility
* Be able to work with various specialized multinational support teams to bring complex requests or problems to timely resolution
* Excellent communication skills in English, both spoken and written

Regards,

Chamiel van Beek
Account Specialist
Michael Bailey Associates Michael Bailey International is acting as an Employment Business in relation to this vacancy.