German Speaking Account Executive

A leading tour operator, who operate in worldwide markets, and have been established for nearly 40 years are looking for a German speaking Account Executive. The principal purpose of your role is to help grow existing customers and help convert opportunities. As the German speaking Account Executive you will be involved in developing relationships with accounts, the re-contracting process for Group series and Offline FIT, and ad-hoc groups

As German speaking Account Executive you will:

- Know the planning cycles and provide the right products and prices within client deadlines.
- Know your market place
- Ensure a thorough service is given at all times in line with company KPI's
- Spot trend and analyse how you can improve booking levels
- Agree service level agreements with clients to ensure that clients are looked after appropriately
- Discuss payment procedures with clients
- Hand-over converted business to the operations team
- Co-ordinate quotes with the product directing business to key partners
- Co-ordinate data entry for Offline FIT
- Help with brochuring and marketing material
- Meet with clients (abroad) if necessary, including FAM and inspection trips
- Produce regular special offers to be sent to clients, partners and prospective business
- Input into product development by keeping up to date with new hotels or other travel related products

The successful German speaking Account Executive will have excellent customer service skills, with a strong attention to detail, with excellent communication skills in English and German. The role as an Account Executive will suit someone with experience of working with FIT/Group reservations or B2B Account management experience.