Geosigns Operational Infrastructure Support

Operational and infrastructure support wanted for our end client in The Hague!

Start: ASAP
Duration: 12 months, option to extend

GeoSigns collects the functionality of several applications in a single Subsurface Interpretation Workspace.

These applications are:

nDI, SAVIOR/IQI, IIW/Imagine, PPP, BPA-Cauldron, and Gems/FT.

We're looking for candidates to strengthen the GeoSigns service team (part of Technical Landscape Services) covering operational support, service improvements and technical project lead related activities. Knowledge of the GeoSigns applications is not a mandatory requirement though exposure would be welcome.

Operations:
- Provide operational support, with focus on day to day incident management on performance, recovery and interruptions related to GeoSigns related Infrastructure
- Act as interface between the GeoSigns Service team, Application Development teams, 1st line support and the various Infrastructure support groups providing operating system support and storage/network.
- End-to-end monitoring and problem management across all technical areas
- Work very closely with the key stakeholders to provide guidance in the effective GeoSigns systems, products and services.
- Application access, recovery & tuning, storage monitoring
- Document, maintain and improve service performance metrics

Participate in global pro-active GeoSigns service enhancements:
- Plan and participate in global GeoSigns ever greening activities (new releases, security patches, application upgrades)
- On boarding (technical, support, finance) of new functionality into the service.
- Deployment of GeoSigns services to new locations around the globe liaising with hardware, storage enjoy customer facing, taking end-to-end responsibility.
- Be able to work with various specialized multinational support teams to bring complex requests or problems to timely resolution.
- Excellent communication skills in English, both spoken and written.
- Highly motivated with good organization, communication, and team working skills.
- Demonstrates ability to handle many tasks concurrently including negotiation skills available to work through conflicting deadlines to reach agreement with clients in an amenable manner.

Nice-to-have/preferred:
- HP RGS or Thin Client exposure
- Project management experience.
- Experience participating in a virtual team of people delivering global services/projects
- Experience in multinational/multicultural enterprise.

The successful candidates might be required to participate in an on-call rota and/or perform out of hours work. Compensation will be as per local norms.

Is this you?

Apply now!

Please send us your ENGLISH CV including a short motivation and your hourly rate.