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Genesys Reporting
Eingestellt von Felix Technologies
Gesuchte Skills: Crystal, Sql
Projektbeschreibung
GENESYS REPORTING
LOCATION: OLTEN, SWITZERLAND
CONTRACT DURATION: 1 YEAR
SKILLS DESCRIPTION
- Experience of Genesys SIP Framework in terms of Installation, Configuration & Troubleshooting
- Ability to install, configure & troubleshoot Reporting components like CCPulse, CC Analyser, ICON, Infomart and Interactive Intelligence. ( BO & Universe knowledge an added advantage)
- Should have good experience of defining statistics, formulas, reports in Genesys Stat Server
- Good understanding of Database with ability to write Stored procedures, SQL Scripts, DB connections
- Crystal Reports would be an advantage
- Clear understanding of ETL process
LOCATION: OLTEN, SWITZERLAND
CONTRACT DURATION: 1 YEAR
SKILLS DESCRIPTION
- Experience of Genesys SIP Framework in terms of Installation, Configuration & Troubleshooting
- Ability to install, configure & troubleshoot Reporting components like CCPulse, CC Analyser, ICON, Infomart and Interactive Intelligence. ( BO & Universe knowledge an added advantage)
- Should have good experience of defining statistics, formulas, reports in Genesys Stat Server
- Good understanding of Database with ability to write Stored procedures, SQL Scripts, DB connections
- Crystal Reports would be an advantage
- Clear understanding of ETL process
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung