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Genesys Engineer | Amsterdam | €500/day - €600/day

Eingestellt von Goodman Masson

Gesuchte Skills: Engineer, Client

Projektbeschreibung

GENESYS ENGINEER | AMSTERDAM | €500/DAY - €600/DAY

We are looking for a Genesys Engineer for one of our customers in the Amsterdam region.

Within our client they are expanding their Agile Team that mainly works with Genesys and its related solutions and are focused on delivering solutions for the Call Centers in Netherlands, Germany and Sweden. There is a strong focus on implementing the digital strategy where chat, social, virtual assistance and chatbot functionality are considered to the full extend.

You are mainly responsible to work as an Agile Genesys Engineer in a sprint planning. You are able to analyze, test, implement and administer new developments. Next to this you are able to support and prevent operational issues. You are a sparring partner for the Product Owner and contribute to the roadmap planning and sprint planning.

SKILLS

- You have some experience in configuring in Genesys and its related solutions
- You like to use hands-on mentality to solve complex issues
- Learning new tools and (development) skills is your second nature
- You are able to troubleshoots technical issues by confirming the validity of the problem, seeking known solutions, and compiling detailed documentation on issues
- Have knowledge and experience in monitoring complex environments
- Proven experience in problem analysis and resolution of complex software problems
- Basic understanding of networking and communications infrastructure
- Experience working in or supporting Contact Center environments
- Agile mindset and experience in SCRUM

Projektdetails

  • Einsatzort:

    Amsterdam, Niederlande

  • Projektbeginn:

    asap

  • Projektdauer:

    3 month Rolling Contract

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung, Ingenieurwesen/Technik

  • Skills:

    engineer, client

Goodman Masson