Games User Researcher

GAMES USER RESEARCHER REDMOND, WA 12 MONTH CONTRACT

At COMPUCOM, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

Our hugely popular client is looking for a User Experience Researcher with strong research and communication skills who is interested in working on the operating system of their games platform.

QUALIFICATIONS:

- 1-2+ years of industry experience conducting user research and effectively arguing for tangible improvements to the user experience based on the research results
- Experience using standard user research techniques at various stages of the development process (eg, lab usability studies, heuristic evaluations, surveys)
- Experience with documenting and delivering detailed reviews of competitive products, including analysis of product features, design and perceived strengths and weaknesses
- Must be skilled at observing lab-based participant behavior and eliciting meaningful responses: key elements of this skill are discerning desires and needs from stated opinions and unstated behavioral cues and following up on comments to drive to root concerns and desires
- Delivering detailed reviews of software products including comparisons to past, future and current competitive offerings
- Experience in developing protocols and screeners
- Ability to work independently (with supervision and guidance) to create and moderate user studies to acquire data from consumers
- Demonstrated ability to analyze research data, create results presentations, and deliver them to product teams (strong oral and written communication skills a must)

DESIRABLE TRAITS:

- Intermediate statistical analysis skills, and familiarity with one or more statistical packages used for analysis (SPSS, Statistica, etc.)
- Strong skills using Excel to perform basic analyses acceptable
- Skills and interest in finding creative ways to present and visualize rich research data a plus
- Interest in working on entertainment experiences and consumer-facing products and services
- Background playing games on consoles or PC a plus, but not essential

*CompuCom supports Employment Equity and Diversity* Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America.