FX Client Services Support

FX, Ecommerce, Autobahn, Support, Onboarding

Tier 1 bank is looking to hire an FX ecommerce support analyst.

The successful candidate must have an in depth understanding of FX instruments.

The role will be focussed on the onboarding of clients to various applications

* Establishing initial client contact

* Arranging with client infrastructure suitability

* Application deployment

* Post deployment trouble shooting

* Establishing client trust in the CSG support function

* Hand over to CSG support team

* Certificate and password management

* Administrative functions

Successful candidates require at least 2 years experience of working in an investment banking client facing or trading support environment. Candidates should be able to operate in a multi-platform environment, interacting with technical support, support staff and overseas clients.

Candidates will need to be experts at Windows / desk top support, will need to be comfortable working remotely to client desk tops, be quick to grasp issues and be confident in their abilities.

This role is based in canary wharf and will pay c £55000. If you are interested in this opportunity, please submit an updated CV and I will call you immediately to discuss. You can also contact me on 0207 398 3600.

To find out more about Real Staffing please visit www.realstaffing.com