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Functional Business Analyst Within IT Service Management / 100% on-Site (m/f)
Eingestellt von Hays aus Mannheim, Universitätsstadt
Projektbeschreibung
REFERENZNUMMER:
251771/11
IHRE AUFGABEN:
-Gathering the user requirements for the HPSM tool
-Validating the final requirements
-Communicating with both business and IT stakeholders
-Ensuring the solutions are designed, implemented and tested
-Creating user training materials and supporting the users within the training
IHRE QUALIFIKATIONEN:
-Previous ITSM experience
-ITIL certification
-Experience in request, configuration and change management
-Previous experience in requirements management and testing
-Previous experience in HPSM or any other IT service management tool
-Excellent English skills
-Pharmaceutical experience is a plus
WEITERE QUALIFIKATIONEN:
IT service manager
251771/11
IHRE AUFGABEN:
-Gathering the user requirements for the HPSM tool
-Validating the final requirements
-Communicating with both business and IT stakeholders
-Ensuring the solutions are designed, implemented and tested
-Creating user training materials and supporting the users within the training
IHRE QUALIFIKATIONEN:
-Previous ITSM experience
-ITIL certification
-Experience in request, configuration and change management
-Previous experience in requirements management and testing
-Previous experience in HPSM or any other IT service management tool
-Excellent English skills
-Pharmaceutical experience is a plus
WEITERE QUALIFIKATIONEN:
IT service manager
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Sonstiges