Functional Analyst Senior CRM

JOB TITLE:

Functional Analyst Senior CRM

LOCATION:

Near Brussels, Belgium

JOB PURPOSE AND PRIMARY OBJECTIVES:

Functional Analyst

KEY RESPONSIBILITIES (please specify if the position is an individual one or part of a team):

Functional Analyst Senior SCP 4.0

- Supervisory/Managerial responsibilities (please specify if the position will have persons reporting to it):

NA

ROLE RESPONSIBILITY:

- You will participate in the SCP program 4.0 in which the entire existing application process 'managing pricing' is rewritten.
- Your task will be twofold: on the one hand you will act as a test manager for the projects part process record prices.
- This includes the preparation of a test plan and determine the acceptable criteria and certainly the necessary organization and methodology
- introduction into the project to do quality testing in every phase of the project.
- You will make the other functional analyzes for applications based on the registered business requirements.
-Here you aim for a good balance between usability and simplicity of the solution.
- Define, analyze and document requirements (both functional and non-functional)

KEY SKILLS/KNOWLEDGE:

- technical knowledge of system requirements analysis methods and techniques
- experience in large projects
- Strong interpersonal skills, able to identify with the world of the end user
- communicate fluently and knows how to convince others through commitment, assertiveness and accessibility
- organizational and coordinating insight
-Knowledge of project progress in major projects

EXPERIENCE REQUIRED:

- Experience in working closely with different people and different services
- 5+ years of experience as functional analyst
- customer-oriented
- affinity with IT & Technical
- goal and result oriented
- analytical skills, detail of distinct essence
- Experience in projects with impact on (work) processes
- independently and simultaneously team player
- systematic
- can act quickly and can handle confidential information
- problem solving with a focus on simplicity and efficiency in the process
- Must be Fluent in Dutch and English. knowledge of French is an asset

DURATION OF THE ASSIGNMENT:

6 Month

NUMBER OF PERSONS REQUIRED:

1

SPECIAL WORKING CONDITIONS (TRAVEL, ON CALL ETC):

Will have to work full time from client site

ADDITIONAL REMARKS (IF ANY):

NA

PERSON SPECIFICATION:

IE NEGOTIATING, CLIENT FACING, COMMUNICATION, ASSERTIVE, TEAM LEADING/TEAM MEMBER SKILLS, SUPPORTIVE.

Strong communication and Good negotiation skills, client facing role.