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Front Office Business Support - Risk and PnL Consultant

Eingestellt von Strike IT Services

Gesuchte Skills: Support, Consultant

Projektbeschreibung

Front Office Business Support - Risk and PnL Consultant - Brussels

Front Office Business Support Risk  and  PnL Consultant is required at a leading investment bank based in Brussels for an initial 6 month contract. 

The  Front Office Business Support Risk  and  PnL Consultant  is  an  expert  who  possesses  the  ability  to  resolve  Front  Office complex customer and application issues using highly analytical skills.  The Front Office Business Support Risk  and  PnL will use a variety of internal and external contacts to ensure customer satisfaction and business success.

Domain includes all the applications used by the Front Office officers, but he is specialist in Risk and PnL computing.

Major responsibilities of this position:

- Resolve  all functional  issues  related  to the used  applications,  utilizing  excellent  customer service skills, problem solving skills, and technical thinking/reasoning skills following established support process and metrics guidelines.
- Propose and develop IT light solutions (excel, small applications, macros, automatic report, ) to improve the efficiency of the Business As Usual work of our customers.
- Measure  and  analyze  incoming  software  issues  to  determine  root  causes  and  develop technical  and training solutions  to minimize reoccurrences  and severity and report results to manager.
- Accurately  document  all customer  issues, resolution  steps, and gather feedback  in support tracking  software  to  enhance  identifying  and  reporting  trends  leading  to recurring  technical problems.
- Ability to handle several priorities and manage knowledge  of multiple applications  and their features
- Gather and forward customer feedback and suggestions for application improvement.

BUSINESS EXPERIENCE:

- 2-5 years of professional experience, of which at least 1 year in an IT environment
- Experience in Financial Markets/Dealing Rooms: Front or Middle Office
- Good Knowledge of  Fixed Income products.

DESIRABLE:

- ITIL expertise is an asset.
- Experience in Front Office Risk and PnL computing is another asset.

TECHNICAL EXPERIENCE:

- High level of knowledge of MS Office applications, especially Excel
- Good level of knowledge of SQL
- Development capability for small projects in thecontext of user automation (VBA, Java, C#, )

English is a must for this position, any Dutch or French would be desirable 

Projektdetails

  • Einsatzort:

    Brussel, Belgien

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Strike IT Services