Forecast Analyst (A3)

My client, a big 4 financial institution are looking for a Forecast Analyst for an 18 month contract to cover maternity leave, reporting interstate and as part of a small friendly team in Adelaide.

In a nutshell you will provide forecasts of business activity and resource requirements to enable the business to meet service levels in the most cost effective manner. 

Your role will be to:

- Provide timely and accurate business forecasts, plans and analysis to enable the leadership team to make decisions on resourcing (volume, skills and employment type) including: Business activity driver analysis

Short, Medium and Long term volume FTE Forecasting
Impacts on business performance/service levels
Scenario Forecasting - Business Forecasting required across Processing Teams, with key focus on building Forecast models to project various scenarios and adhoc requirements
- Provide analsyis and trends for non prodcutivity (non processing time such as Rec leave, Time Away days, etc) based on data sources such as AOM, Totalview IEX, TLW, Cognos Cubes, etc
- Analyse business development oppourtunities, and develop solutions to, complex workforce issues affecting group operations performance and workforce capability through examing core tasks, WIP, call volumes, queue management transaction times, durations and trends and developing appropriate forecasts.
- Provide recommendations for staffing mix and recruitment for future planning.
- Maintain databases, spreadsheets and reports relevant to forecasts as required
- Monitor FTE across all teams for reconciliation with plan

The salary will be dependent of course of experience but will likely be in the range of $70,000 - $85,000 + Super.

For more information call Amanda Croghan, Senior Consultant any time or apply now and I will send you a job description.