Flights Ticketing Consultant

At A Glance

A fixed term, part time contract, based in Port Solent

TUI Marine Overview
TUI Marine is a business unit of TUI Travel plc, one of the world's largest leisure travel companies with 20 million customers and 48,000 employees.

TUI Marine covers a portfolio of water based holiday companies, including 1,500 yachts in its yachts business under its two leading brands 'The Moorings' and 'Sunsail'.

TUI Marine operates five water sports resorts of 'Sunsail Clubs', three windsurfing centres with 'Club Vass' and over 1,000 canal boats in 'LeBoat'.

Outline of Role:
Sourcing and reserving flight itineraries for Sunsail bookings & overseas staff.

What You'll Be Doing

Primary Detailed Description:
- IATA ticketing & accounting
- General CRS administration i.e. queue management, ticket reports, special requests
- Creation of flight records on in-house reservations system and maintaining information
- Communicating flight schedule changes/updates to Administration and Customer Services
- Sourcing and reserving flight itineraries ensuring flight costs are competitive including regionals
- Accounting and reconciliation of flight buy-ins from overseas airlines / suppliers / tour operators
- Organise flight itineraries for press trip and educational trips where necessary
- To attend/cover shows & exhibitions when required, assisting with flight requests
- Arrange all outbound and inbound travel for overseas staff
- Provide quotations for clients to include ticketing deadlines and cancellation/refund policies and alternative cost effective options
- Handle email enquiries for Direct and Third Party Tour Operator seat sale requests

Support Cover:
- To support the issuing and sending of passenger manifests to overseas resorts/airlines on an ad hoc basis
- To support incoming calls and email seat sale on an ad hoc basis
- To support the preparation and issue of travel itineraries, documents and tickets and complete all necessary associated administration on an ad hoc basis
- Handle incoming seat sale telephone enquiries on an ad hoc basis

What We're Looking For
- At least 1 years experience of the travel industry
- Training and experience on CRS (Amadeus preferable)
- Good Team Player & Customer Focussed
- Adaptability in terms of broad range of requirements of role
- A knowledge of scheduled airline fares and ticketing

Job Division: Specialist & Activity

Location: Port Solent