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Financial Counselor II - 6 Month Contract (may Extend)

Eingestellt von Enclipse Corp.

Gesuchte Skills: Support, Client

Projektbeschreibung

FINANCIAL COUNSELOR II

CONTRACT: 6 months (W2); may extend

LOCATION: Rockville, MD 20852

JOB NUMBER: 63851

CLIENT: One of the country's largest health care and health plan providers

DEPARTMENT: Patient Business Services

PAY RATE: $19/hr

STANDARD WORK HOURS: M-F 8am-430pm

PURPOSE AND DESCRIPTION:

- Coordinates all Medical Financial Assistance activities to support Community Benefit Program

ESSENTIAL FUNCTIONS:

- Prepares all MFA case files for eligibility review
- Works with patients to identify and obtain all financial and related documents for the MFA application. This includes but is not limited to the gathering of tax forms, pay and bank statements, disability forms, SSA award letters, pension/annuity forms, applications, etc. Enters application data and other financial information into the MFA Solutions module in HealthConnect.
- Performs all tasks associated with Patient Charity Adjustment Process (PCAP).
- Manages all MFA cases once approved or denied by MFA Coordinator, MFA Manager or Management designee. Performs Auto approval of MFA awards for application requests within program guidelines, once verified by vendor.
- Performs tasks associated with MFA work queues, as assigned.
- Mails correspondence to the MFA applicants, including but not limited to approval letters, denial letters, and request for additional information.
- Runs reports via vendor to verify Federal poverty level for all patients who apply for MFA.
- Manages all pending cases for outstanding delinquent response cases.
- Manages case load by identifying appropriate follow up time lines and next steps.

REQUIRED EDUCATION, EXPERIENCE, AND SKILLS:

THESE ARE MUST HAVE ITEMS - CANDIDATES WITHOUT THEM WILL BE REJECTED

- High School diploma or GED
- 1 year patient account management experience, such as charges payments, credit and debit analysis
- 1 year charity care experience
- 2 years customer service experience
- 2 years financial counseling experience performing all aspects of the role; working with patients to collect balances or screen for financial assistance
- Issue resolution and management
- Excellent written and oral communication skills
- Detail-oriented
- Time management
- Ability to multi-task

PREFERRED EXPERIENCE AND SKILLS:

THESE ARE THINGS WE WOULD LIKE TO SEE, BUT ARE NOT REQUIRED TO FILL THE POSITION

- Experience with electronic medical records
- Experience in Microsoft Office; Word and Excel
- Knowledge of Epic suite of applications, Resolute, Prelude, EpiCare

Projektdetails

  • Einsatzort:

    Rockville, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months (may Extend)

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Enclipse Corp.