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Field Technician

Eingestellt von Synergis

Gesuchte Skills: Client, Support, Network

Projektbeschreibung

Our client located in Tupelo, MS is currently seeking a Field Technician to join their team.

Description:
The Field Service Support Technician is an entry to intermediate level hardware Field Technician whose focus is on providing quality service for our clients through billable client servicing of hardware warranty and maintenance issues and the timely delivery and installation of new products.

Requirements, Duties and Responsibilities:

- Provide high level of in-house and onsite service for clients by resolving technical problems
- Responsible for repairing, installing, and maintaining equipment and conducting moves/adds/changes to hardware product
- Conduct on-site upgrades, configurations, and testing of client's equipment
- Coordinate service request for the installation/de-installation of new equipment
- Maintain knowledge of new technologies and vendor offerings that are cost effective and optimize client satisfaction
- Maintain appropriate records and documentation of service work performed and ensure timely communication with supervisor concerning service status and potential issues

Required Qualifications:
Education:

- Bachelor's Degree or an Associate's Degree in the field of technology, or equivalent education and/or experience
- Work Experience:
- Bench and/or on-site service technical experience - 1 - 3 years.
- Customer Interface experience - 1 - 3 years.

Technical Skills:

- Good understanding of technical theory for microcomputers, and corresponding peripheral
- Must be familiar with and able to support Microsoft Office applications along with Windows OS, Windows 7, and Windows 8
- Experience required in troubleshooting and repairing of desktops and laptops. Knowledge of printer repair, and printing technology preferred
- Must be familiar with the Network environment and able to resolve basic connectivity issues
- Must be familiar with diagnosing and troubleshooting Servers. Must understand hardware configurations such as Array Controllers, Redundancies, etc.

Certifications:

- A+ Certification
- Hardware Vendor certifications (Compaq, IBM, HP, etc) requested but not required
- Communication:
- Demonstrates a clear and effective speaking manner for the purpose of explaining technical information to non-technical individuals
- Strong presentations skills
- Demonstrates a clear and succinct writing style for the purpose of completing status and project documents

For immediate consideration, please forward all resumes to (see below) or call .

Synergis serves a myriad of clients across nearly all industries, from start-ups to Fortune 100 companies. The outcomes of these relationships are demonstrated in a growing list of more than 300 clients and industry recognitions by Inc. magazine and the Atlanta Business Chronicle. From its foundation in 1997, Synergis has been successfully recruiting and placing IT professionals in all areas of information technology. Recently named the Best Place to Work in Atlanta by the Atlanta Business Chronicle, Synergis has been successfully recruiting and placing IT professionals for over 10 years. For more information about Synergis, please visit the company website.
Synergis is an Equal Opportunity employer.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Synergis